Significant Take note: Observe: This bicycle is marketed for off-highway or keep track of use only.  It truly is pace and ability restricted to adjust to federal, condition and native  regulations.

For 30 times following the shipping and delivery day we will exchange any portion that is considered defective from producing. 

  We want to make sure you are delighted and possess a rewarding In general expertise following acquiring our merchandise.  That remaining mentioned, We've some details about our Transport and Return policies below.

We may possibly elect to not accept or authorize return of products that usually are not inside their unopened, primary packaging, or have been altered or modified with 3rd-party or aftermarket pieces or elements. 

We take returns in 30 days of original ship day assuming that the item is in the first sealed item box, unopened, and undamaged. 

Bikes are significant and high-priced to ship, and when you finally trip it it is utilised, and we don't supply any returns on your own bike Except if it is actually lifeless on arrival. We aren't a rental retailer, and very recommend doing your investigate prior to finishing your order with us.

You should usually do not bypass this restriction or modify it to go speedier.. The buyer usually takes full responsibility of the correct use of the product which may or may not conform to all relevant legal guidelines during the region  it is ridden.

After the product or service is returned to us and has become ascertained being finish (including the “original sealed” merchandise box, Along with the unit in its initial packing materials) and undamaged.

I comply with the stipulations and think duty for: Making certain the age from the rider is no less than 16 many years previous.

We realize that from time to time an item is probably not Whatever you predicted to become, As well as in that contrary to party we invite you to review the following terms linked to returning an item. 

Also this bike is obtainable With all the 38ah battery upgrade.  The upgraded battery gives you a couple of more miles of vary and makes use of the Samsung 35E cell in lieu of the conventional Panasonic PF mobile. 

Your Surron will likely be shipped as freight from our Southern California warehouse so it isn't your normal little packet supply truck that should deal with it. In the event the shipping and delivery tackle you utilised is a residential a person then the shipping and delivery date that is definitely demonstrated around more info the tracking process is probably going not the day that they'll provide it to.

For the reason that we use Freight LTL, often not all destinations are deliverable.  We will Allow you realize and request another handle in case we won't deliver to in which you reside.  

Sur-Rons are a bit major and major for shipping and delivery, so we send out all our bikes utilizing a Freight LTL support.  All shipments will require a delivery appt. so be sure to double Check out you integrated the appropriate e-mail and telephone number so our Freight provider can organize your shipping and delivery!

If a bike has a slight beauty concern (such as a scratch, or chip over the paint), We'll attempt to come to an affordable price reduction but this is simply not grounds for warranty alternative or to get a return. 

The Surron is designed for serious off road riding and We now have accomplished exams with lots of drops that verify the suspension process around the Sur Ron is rock stable.

Fill with your e mail underneath to ask for a brand new password. An e-mail will be sent to your handle beneath that contains a link to confirm your email deal with.

As soon as you receive a transport notification, it is too late to cancel the order and you must request a return.